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*Disclaimer: Online TechAssist is an independent service provider of remote tech support for third party products. Any use of third party trademarks, brand names, products and services is only referential and Online TechAssist hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party.
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Privacy Policy

Online TechAssist promises you to keep privacy of the information provided by you during any phase of your interaction with us or during our support. Your information will be kept secret by authorized users (technicians, agents, staff, web-host, authorized representative and those who involved in providing you the support) and will not be shared with unauthorized user at any circumstance.

 

Information Collection and its Use

Online TechAssist is the sole owner of all the information collected through our website (www.onlineTechAssist.com), phone, or e-mail. This information will not be shared with others in ways different from what has been disclosed in this policy. Online TechAssist collects the user Information at different points for effective communication, and support.

 

Payment and verification

We collect the credit card information and other related information just necessary to facilitate and complete the payment by the user. For processing and verification of credit cards, Online TechAssist may take the services of trusted third-party vendor to carry out billing processes. This requires us to share some necessary information like credit card number, user name, expiration date and billing address with company concerned with credit card processing. Online TechAssist will also acquire data about payment amount, and other transaction. Disclosure of this information may take place with the third party only to complete the transaction.

Online TechAssist will in no way cause you harm through information acquiring or sharing. Our experts are well trained to process the support (on phone or remotely) and thus conforms a safe communication between themselves and user.

 

Security

Online TechAssist (www.onlineTechAssist.com) takes due care to protect, every sensitive or other general information of users, from unauthorized access. While submitting sensitive information (like those related to billing), this information is completely safe and secure, both off-line and on-line. Our registration forms or other places where user needed to put sensitive information (like credit card number), is completely protected in the encrypted form, by the use of best of encryption software. While encryption securing your information on-line, we do everything possible to keep your information safe off-line.

All your information will be restricted for our office use only and only concerned employee will access your information. All our systems are password protected and only accessible to the responsible employee of Online TechAssist who is needed to perform the service for respective user. Our every staff member and employee is up-to-date with privacy policy and abides to follow it. There may be circumstances when we need to disclose some particular information about users to law-enforcing officers.

In case of any doubt regarding our Privacy Policy, feel free to chat or send enquiries to services@onlineTechAssist.com.